APA Style

Lovelock, Christopher; Wirtz, Jochen. (2004). Services Marketing . : Pearson Prentice Hall.

Chicago Style

Lovelock, Christopher; Wirtz, Jochen. Services Marketing. : Pearson Prentice Hall, 2004. .

MLA Style

Lovelock, Christopher; Wirtz, Jochen. Services Marketing. : Pearson Prentice Hall, 2004. .

Turabian Style

Lovelock, Christopher; Wirtz, Jochen. Services Marketing. : Pearson Prentice Hall, 2004. .