The real reasons employees struggle with customer service and what you can do about it Jeff Toister Primary Author mixed material bibliography New York AMA COM 2013 en English

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v., 202 hlm. ; ill. ; 23 cm Jeff Toister Customer Service 658.812 9780814431993 Perpustakaan Universitas Padjadjaran Kementerian Riset Teknologi dan Pendidikan Tinggi 658.812 Toi s 01002000136116 Perpustakaan Pusat (Sirkulasi Kls. 600) 658.812 Toi s 01001000136646 Perpustakaan Pusat (Sirkulasi Kls. 600) 658.812 Toi s 20%252Fdownload.png.png 62848 2018-09-04 09:54:12 2018-09-07 14:23:33 machine generated