APA Style

Customer Satisfaction and Beyond. (2009). Bogor: Marknesis.

Chicago Style

Customer Satisfaction and Beyond. pertama. Bogor: Marknesis, 2009. Text.

MLA Style

Customer Satisfaction and Beyond. pertama. Bogor: Marknesis, 2009. Text.

Turabian Style

Customer Satisfaction and Beyond. Bogor: Marknesis, 2009. Print.