R. Akbar Fajri Sumaryanto Primary Author mixed material bibliography Jatinangor Fakultas Psikolog Unpad 2016 id Indonesia

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xxii, 241 hlm. ; il. ; 29 cm Bank Bjb Syariah is the only one sharia bank that was established from Region Development Bank of West Java in Indonesia namely Bank Bjb, thus West Java Province especially the city of Bandung has been its priority market coverage. The great economy development of the city of Bandung creates the industry growing very rapidly which inevitably becomes a threat for Bank Bjb Syariah Bandung Area Office Branches. The decreasing performance for consecutively three years at office brances has drawn more attention from the management party. The real benchmark of the bank performance is seen from the target achievement at work units, therefore the operational employees' existence such as marketing become very significant especially the Account Officer (A 0). The rapid competition gets AO feeling less able to dominate the market; this matter affects the inability to reach target at work units. AO who have lack of belief towards their knowledge and skills needed in conducting their job are called psychological empowerment. The less conviction towards self-ability will also determine weak encouragement in achieving goals that appear as work motivation. This study is aimed at identifying how the influence of psychological empowerment towards work motivation of AO at Bank Bjb Syariah Bandung Area Office Branches. The data collected by using questionnaire of psychological empowerment scale (Spreitzer, 1995) and work motivation referring to goal setting theory (Locke, 1997). This research was administered to 63 AO through total sampling technique. The hypothesis testing was conducted through Linear Regression technique and the assistance of Structure Equation Model-Partial Least Square (SEM-PLS) to elaborate process of work motivation. The study found that there is a significant influence of psychological empowerment towards work motivation which is shown by the more AO who possess low psychological empowerment. This finding reveals that more AO have lack of belief towards their knowledge and skills needed in performing their job. This lack of belief of knowledge and skills also gives influences towards weak self­ encouragement to show high performances in achieving target. In order to increase work motivation through psychological empowerment for AO, it is very essential to do follow-up interventions. The two programs are workshop for management party and training for AD. The interventions are designed by the foundation on problem identifications. R. Akbar Fajri Sumaryanto psychological empowerment, work motivation, bankin 158 Akb p Perpustakaan Universitas Padjadjaran Kementerian Riset Teknologi dan Pendidikan Tinggi 158 Akb p/R.19.136.1 010030007731 Perpustakaan Pusat (REF.19.136.1) 158 Akb p/R.19.136.1 20%252Fscan0001.jpg.jpg 55021 2017-10-10 11:14:43 2017-11-02 08:57:09 machine generated