APA Style
Gerson, Richard F.. (2003).
Mengukur epuasan pelanggan = Measuring customer satisfaction.-- Cet. 3 .
:
.
Chicago Style
Gerson, Richard F..
Mengukur epuasan pelanggan = Measuring customer satisfaction.-- Cet. 3.
:
,
2003.
.
MLA Style
Gerson, Richard F..
Mengukur epuasan pelanggan = Measuring customer satisfaction.-- Cet. 3.
:
,
2003.
.
Turabian Style
Gerson, Richard F..
Mengukur epuasan pelanggan = Measuring customer satisfaction.-- Cet. 3.
:
,
2003.
.