APA Style
Lynch, James J.. (2002).
The Psychology of Customer Care : A Revolutionary Approach .
:
.
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Chicago Style
Lynch, James J..
The Psychology of Customer Care : A Revolutionary Approach.
:
,
2002.
.
MLA Style
Lynch, James J..
The Psychology of Customer Care : A Revolutionary Approach.
:
,
2002.
.
Turabian Style
Lynch, James J..
The Psychology of Customer Care : A Revolutionary Approach.
:
,
2002.
.