APA Style

Swartzlander, Anne. (2005). SERVING INTERNAL AND EXTERNAL CUSTOMERS . New Jersey: Pearson Prentice Hall.

Chicago Style

Swartzlander, Anne. SERVING INTERNAL AND EXTERNAL CUSTOMERS. New Jersey: Pearson Prentice Hall, 2005. Text.

MLA Style

Swartzlander, Anne. SERVING INTERNAL AND EXTERNAL CUSTOMERS. New Jersey: Pearson Prentice Hall, 2005. Text.

Turabian Style

Swartzlander, Anne. SERVING INTERNAL AND EXTERNAL CUSTOMERS. New Jersey: Pearson Prentice Hall, 2005. Print.