APA Style

A Complaint is a gift : using customer feedback as a strategic tool. (1996). : .

Chicago Style

A Complaint is a gift : using customer feedback as a strategic tool. . : , 1996. Text.

MLA Style

A Complaint is a gift : using customer feedback as a strategic tool. . : , 1996. Text.

Turabian Style

A Complaint is a gift : using customer feedback as a strategic tool. : , 1996. Print.