APA Style
Tjiptono, Fandy; Gregorius Chandra. (2005).
Service, Quality and Satisfaction .
:
.
Chicago Style
Tjiptono, Fandy; Gregorius Chandra.
Service, Quality and Satisfaction.
:
,
2005.
.
MLA Style
Tjiptono, Fandy; Gregorius Chandra.
Service, Quality and Satisfaction.
:
,
2005.
.
Turabian Style
Tjiptono, Fandy; Gregorius Chandra.
Service, Quality and Satisfaction.
:
,
2005.
.