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Strategic Brand Management -
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Sales Gurus Speak Out
Adele Alfano
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Instant Leadership
Paul Birch
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Instant Teamwork
Brian Clegg
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Instant Creativity
Brian Clegg
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Service Marketing
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Pemasaran Global Konteks Offline & Online
Fandy Tjiptono
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Respositioning
Jack Trout
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Unsur-unsur Inti Pemasaran
Djaslim Saladin
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Sukses manajemen penjualan
Grant Stewart
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Prinsip-Prinsip Total Quality Service
Fandy Tjiptono
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Sales Dogs
Blair Singer
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Tours and Travel Marketing
Oka A Yoeti
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The End of Marketing
Sergio Zyman
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Customer Relationship Management
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Building Brand and Believers
Kent Wertime
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Jeff Zabin & Gresh
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Pemasaran Jasa
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Fandy Ciptono - Fandy Tjiptono
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Service Marketing
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Marketing Strategy A Degision Fogused Aproach
Walker Boyd
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Marketing Strategy Planning and Control
Walker Boyd
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Kebijakan Publik
Riant Nugroho
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GRA
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Business School
Robert T Kiyosaki
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The Secret of Time Management
TriE xs
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Customer Loyalty -
Jill Griffin
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CRM dan MPR Hotel -
Vanessa Gaffar
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Secrets of Customer Relationship Management -
James G Barnes
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Ristiyanti Prasetijo - Ujang Sumarwan
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Bernard H Schmitt
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Be Your Own Brand
Avid Mc Nally, Karl D Speak - David McNally
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Herbert S Cardner - Herbert S Gardner
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Manajemen Operasional
Danang Sunyoto - Manahan P. Tampubolon
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Prinsip-Prinsip Total Quality Service -
Fandy Tjiptono
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Promosi Efektif -
Didih Suryadi
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J Supranto
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Customer Service Satisfaction & Call Center
Freddy Rangkuti
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Kiat Sukses Merancang dan Mengaplikasikan Marketing Plan -
Frans M Royan
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Salesmanship Ilmu & Seni -
Sotar Baduara
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Linda Richardson
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Tony Sitinjak
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Advertising Management -
Terence Nevett
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Menjaring Peluang Dengan Telephone Prospecting -
Lou Ellen Davis
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Be A Network Marketing Superstar -
Mary Cristensen
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Marketing Channels -
Anne T Coughlan - Lou E Pelton
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Electronic Commerce -
Elias M Awad - Marilyn Greenstein, Miklos Vasarhelyi
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Marketing Channels -
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Fundamentall of Selling -
Charles M.Futrell
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