Fakultas/Unit

• Fakultas Kedokteran 2

Topic/Subject

• Quality - Satisfaction - Service 1
• daya saing - Kualitas - patok duga (benchmarking) - profitas - Total Quality Management (TQM) 1

Pengarang

• Tjiptono, Fandy 1
• Tjiptono, Fandy & Diana, Anastasia 1

GMD

• 2